Thank you for shopping with us! This page outlines the billing terms and conditions for our store.

Payment Methods

We accept the following forms of payment: PayPal, also you can pay by credit cards through PayPal. All payments must be made in US dollars.

Sales Tax

We do not charge sales tax.

Billing Cycle

All orders must be paid in full at the time of purchase. We do not offer any billing or invoicing options at this time.

Order Cancellations

If you need to cancel your order, please contact us within 24 hours of placing your order. If your order has already shipped, it cannot be cancelled.

Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, please contact us within 30 days of receiving your order to request a return or exchange. We will issue a refund for the cost of the item(s) returned, minus any shipping fees. Return shipping fees are the responsibility of the customer.

Disputed Charges

If you believe there is an error with your billing statement, please contact us immediately. We will investigate the issue and work with you to resolve it as quickly as possible.

Changes to Billing Terms

We reserve the right to modify these billing terms and conditions at any time. Changes will take effect immediately upon posting on this page.

Contact Us

If you have any questions or concerns about our billing terms and conditions, please don't hesitate to contact us via our customer support email (service@silkshiny.com), and will be happy to assist you.